The Hidden Costs of Choosing Budget Medical Equipment for Your Practice
Photo by Jonathan Borba
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When opening or upgrading a practice, the pressure to cut costs on equipment purchases is through the roof. A fridge is a fridge, right? Those monitoring systems will work just as well for half the price. But nine times out of ten, the least expensive option ends up costing the most down the line.
The expense associated with cheap equipment options doesn’t come where expected, on an invoice. Instead, it seeps in through broken mandates and medications, administrative fines and frustrations, and enough concern that a practice manager can’t sleep at night, wondering if equipment will still be functioning as intended.
When Equipment Fails at the Worst Possible Time
Cheap medical equipment fails at the worst possible times. That fridge you bought on clearance to save money for your vaccine storage? It may work fine during the winter for sick children but fail miserably during an uptick in vaccinations in the summer heat. Why? Because many cheap options do not contain the hardware or the sophisticated temperature control systems required to keep vital items safe within a range of weather conditions.
When equipment fails, it’s not only about replacement costs. It’s spoiled medications and vaccines, all worth thousands in one fell swoop. It’s staff time dedicated to troubleshooting, rerouting patients for vaccinations, and dealing with incident reporting. Rollex Medical (or one near you) is one reputable provider of medical-grade options with standards that do not fail because they know healthcare environments rely too heavily on functionality.
There have been times when practices have had to halt immunization programs indefinitely because their storage systems could not keep the required temperatures. That’s more than a financial issue; it’s a healthcare issue.
What No One Wants To Talk About Regarding Compliance
What many people do not realize about medical equipment is that it must comply with regulatory standards. Cheap options rarely meet benchmarks; therefore, when audits roll around, no appropriate and compliant documentation exists. When auditors come calling, and a practice’s refrigeration system is out of the temperature suggestions laid out by pharmaceuticals, fines are astronomical.
But worse than fines are failed audits. Failed audits lead to increased oversight, more frequent audits at varied times, and additional paperwork and explanations. Some practices have even lost their ability to pharmacy/store certain medications or participate in government immunizations. To say that the revenue lost is an understatement when cheap equipment should have been avoided in the first place.
Secondly, many compliance situations mandate documentation that cheap equipment options do not include. Cheap fridges do not come outfitted with temperature logging and alarm systems that auditors require. Staff must document temperatures three times a day (time spent away from patient care), which eliminates time stamps and creates human error.
Maintenance Costs That Add Up
Cheap equipment might not be worth it in the long run; yet what buyers do not anticipate is how much more often cheap equipment breaks down. While not surprising at first, it becomes costly down the line due to parts being hard to find and with no contractors available outside of specific requirements.
One practice was fixing their cheap fridge every three months for a couple of hundred dollars apiece. After two years, they spent more on repairs than a medical-grade unit would have cost all at once, not to mention they were always on edge about when their next service call would come.
When medical-grade products break down, they almost always have services available through other contractors who know medical needs and requirements better than traditional services. There’s peace of mind that’s worth having and financially beneficial over time.
The Staff Time Component
This is where costs accumulate without consideration. When equipment isn’t working well or at all, staff need to monitor it, reach out, create workarounds, or make other suggestions. That’s time taken away from patient care.
Additionally, cheap options fail to include user-friendly components that save time within daily operations. Staff are forced to connect and reconnect to other interfaces when they could have dedicated that time to other important needs.
Over time, an extra minute a day adds up in labor costs over a month or year.
How to Make Equipment Decisions That Save Money
The best option is always treating medical equipment like an asset instead of an expense in one single manner; equipment purchased from reputable suppliers costs more upfront but is cheaper over its life in reliable maintenance and compliance.
It’s all about the total cost of ownership, purchase price plus installation, training, maintenance, parts, labor for repairs, etc., if something goes awry. More often than not, when taking all these into consideration, options that seem cheaper up-front fall by the wayside.
Cost considerations impact patient safety, staff efficiency, and compliance measures. There’s no reason to cut corners in these arenas; the practices that thrive are the practices that invest in quality because reliable efforts are worth every penny spent from day one.
*This article is based on personal suggestions and/or experiences and is for informational purposes only. This should not be used as professional advice. Please consult a professional where applicable.
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