How Teledentistry Keeps Patients and Doctors Safe During the Coronavirus Pandemic – Interview

How Teledentistry Keeps Patients and Doctors Safe During the Coronavirus Pandemic – Interview


With stay-at-home orders and dental clinic closures, 35% of people say they’ve already missed a dental appointment due to the pandemic.

With telemedicine adoption in hyper-drive – telehealth visits surged 50% and virtual health interactions are on pace to exceed one billion by the end of 2020.

Teledentistry is being thrust into the spotlight, emerging not only as a solution during the era of social distancing but also as a growing health trend.

The American Dental Association says teledentistry includes a broad variety of technologies and tactics to deliver virtual medical, health and education services which include:

Live video or synchronous communication

  • A two-way, secure “real-time” interaction between patients and dentists using a live video, web-based connection to link a patient and a dental provider.

Store-and-forward or asynchronous communication

o   A two-way, secure “non-live” exchange of health information between the patient and dentist, such as a patient’s X-rays, photographs, and health symptoms.

Remote patient monitoring (RPM)

  • Allows medical data to be collected from an individual in a different location, allowing a health provider to monitor a condition.

Mobile health (MHealth)

  • Use of smartphones or other mobile devices to help people lead healthier lifestyles.

Some of the benefits of teledentistry include:

  • Convenience and Time savings for the patient
  • A dentist can reach more patients, especially those in rural areas
  • A patient can reach a health care provider quickly in an emergency to relieve severe pain and/or risk of infection

While the COVID-19 crisis may have focused more attention on teledentistry, it can also serve as a turning point to help people maintain dental health beyond the pandemic and connect millions of people with the care they need.

Right now, more than 56 million Americans live in areas with a shortage of dental professionals and 74 million don’t have dental insurance.

With more than 90% of all systemic diseases having an oral manifestation, teledentistry can also be a tool to transform the healthcare industry by aligning dental and medical providers to care for the whole person, not individual parts.

Join me in a recent interview with Dr. Sean Boynes, Vice President, Health Improvement for the DentaQuest Partnership for Oral Health Advancement, as he discusses the rise of teledentistry, its benefits and what patients can expect when using this innovative solution, now and in the future.

Listen to the entire interview here.

For more information, go to

BIO:  Sean G. Boynes, DMD, MS

Dr. Sean G. Boynes is a Dentist Anesthesiologist who received his D.M.D. from the University of Pittsburgh and completed a three-year residency in anesthesiology from the University of Pittsburgh Medical Center.

He currently serves as Vice President, Health Improvement at the DentaQuest Partnership for Oral Health Advancement, overseeing national programs and initiatives focused on the integration and coordination of person-centered care, developing and implementing value-based oral health strategies and operations, and evaluating and testing metrics through meaningful oral health measurement.

A prolific author and speaker, he has been recognized by many organizations for his work in health policy and clinical care, that include: the National Health Service Corps featured him as one of the 40 top clinicians for their 40th Anniversary Celebration, the South Carolina School Nurses Association named him the recipient of the Distinguished School Services Award, the National Children’s Oral Health Foundation lists him as a Dentist of Distinction, and he was given the President’s Award from the National Network for Oral Health Access.

Dr. Boynes is dedicated to making care better and providing opportunities to empower individuals to expect a system of dependable health.

Interview courtesy: DentaQuest






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Cynthia Tait

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